Privacy Policy

STATEMENT OF INTENT             

Garry Stewart Design Associates Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services and website, then you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy sets out how Garry Stewart Design Associates Ltd uses and protects any personal data that you share with us and that we hold about you, including how we collect, process, protect and share that data.

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer and/or provide you with access to it. This Privacy Policy is intended to assist you in making informed decisions when using our Website and our Services and/or to understand how your personal information may be processed by us as a result of providing the Services to others or when you apply to work at Garry Stewart Design Associates. Please take a moment to read and understand it. This privacy policy applies when you visit our website www.gsda.co.uk. It also applies where we are in contact with you in other ways whether in your capacity as an individual or as director, partner, employee or other representative of a company or any other organisation.

CONTACTING US

We are not required to appoint a formal data protection officer under data protection laws, but responsibility for data protection within the company sits with Garry Stewart. If you have any questions about our Data Protection Policy or your information, or if you wish to exercise any of your rights under data protection laws, you can contact us:

By post to:
Garry Stewart, Garry Stewart Design Associates Ltd, 01 Meadlake Place, Thorpe Lea Road, Egham, Surrey, TW20 8HE
By telephone: +44 07946 569310

WHAT PERSONAL DATA DO WE COLLECT?         

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as post code, preferences and interests
  • details of your property and land ownership
  • any other information relevant to your project such as the existence of any hidden services, way-leave, easements or covenants which may impact on the design or later construction of the project.

WHAT DO WE DO WITH THE INFORMATION WE GATHER?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping.
  • we may use the information to improve our services.

SHARING INFORMATION

We will keep the information about you confidential and we will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties.

  • insurance companies, loss assessors, regulatory authorities and other fraud prevention agencies for the purposes of fraud prevention and to comply with any regulatory issues and disclosures;
  • any mailing or printing agents, contractors and consultants that provide a service to us or act as our agents on the understanding that they keep the information confidential;
  • anyone to whom we may transfer our rights and duties under any agreement we have with you;
  • any legal or crime prevention agencies and/or to satisfy any regulatory request if we have a duty to do so or if the law allows us to do so.

MARKETING

We do not undertake any form of direct marketing.

YOUR CONSENT

By submitting or providing to us your personal information you consent to the use of that information as set out in this Privacy Policy

HOW LONG DO WE KEEP THIS INFORMATION ABOUT YOU?         

We keep information in line with the length of time we need to keep your personal information in order to manage and administer our projects and handle any insurance claims or request for assistance made by our Professional Indemnity insurers.  They may also take into account our need to meet any legal, statutory and regulatory obligations.  In all cases our need to use your personal data will be reassessed on a regular basis and information which is no longer required will be disposed of.

SECURITY        

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Website

Our website address is: https://www.gsda.co.uk

Comments

When visitors leave comments on our website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Our website does not permit the uploading of images.

Cookies

Our website does not require log in and does not operate cookies.

Embedded content from other websites

Our website does not embed content (e.g. videos, images, articles, etc.) from other websites.

Using the internet to collect and process personal information necessarily involves the transmission of information on an international basis. The transmission of information via the internet is not completely secure; any transmission is at your own risk. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to this web site or otherwise sent to us electronically. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

DATA SUBJECT RIGHTS

Subject access requests

The General Data Protection Regulation (GDPR) grants you (hereinafter referred to as the “data subject”) the right to access particular personal data that we hold about you. This is referred to as a subject access request. We shall respond promptly, and certainly within one month from the point of receiving the request and all necessary information from you. Our formal response shall include details of the personal data we hold about you, including the following:

  • sources from which we acquired the information;
  • the purposes for processing the information; and
  • persons or entities with whom we are sharing the information.

Right to rectification

You, the data subject, shall have the right to obtain from us, without undue delay, the rectification of inaccurate personal data we hold concerning you. Taking into account the purposes of the processing, you, the data subject, shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure

You, the data subject, shall have the right to obtain from us the erasure of personal data concerning you without undue delay.

Right to restriction of processing

Subject to exemptions, you, the data subject, shall have the right to obtain from us restriction of processing where one of the following applies:

a)      the accuracy of the personal data is contested by you, the data subject, and is restricted until the accuracy of the data has been verified;

b)      the processing is unlawful and you, the data subject, oppose the erasure of the personal data and instead request the restriction on its use;

c)      we no longer need the personal data for the purposes of processing, but it is required by you, the data subject, for the establishment, exercise or defence of legal claims;

d)      you, the data subject, have objected to processing of your personal data pending the verification of whether there are legitimate grounds for us to override these objections.

Notification obligation regarding rectification or erasure of personal data or restriction of processing

We shall communicate any rectification or erasure of personal data or restriction of processing as described above to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. We shall provide you, the data subject, with information about those recipients if you request it.

Right to data portability

You, the data subject, shall have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller, without hindrance from us.

Right to object

You, the data subject, shall have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, including any personal profiling; unless this relates to processing that is necessary for the performance of a task carried out in the public interest or an exercise of official authority vested in us. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing, which override the interests, rights and freedoms of you, the data subject, or for the establishment, exercise or defence of legal claims.

Right to not be subject to decisions based solely on automated processing

We do not carry out any automated processing, which may lead to an automated decision based on your personal data.

Invoking your rights

If you would like to invoke any of the above data subject rights with us, please email info@gsda.co.uk

Accuracy of Information

In order to provide the highest level of customer service possible, we need to keep accurate personal data about you. We take reasonable steps to ensure the accuracy of any personal or sensitive information we obtain. We ensure that the source of any personal data or sensitive information is clear and we carefully consider any challenges to the accuracy of the information. We also consider when it is necessary to update the information, such as name or address changes and you can help us by informing us of these changes when they occur.

IMPORTANT INFORMATION

Questions and queries

If you have any questions or queries which are not answered by this Privacy Policy, or have any potential concerns about how we may use the personal data we hold, please email info@gsda.co.uk

Policy changes

This Privacy Policy is regularly reviewed. This is to make sure that we continue to meet the highest standards and to protect your privacy. We reserve the right, at all times, to update, modify or amend this Policy. We suggest that you review this Privacy Policy from time to time to ensure you are aware of any changes we may have made, however we will not significantly change how we use information you have already given to us without your prior agreement. The latest version of this policy can be found at www.gsda.co.uk

If you have a complaint

If you have a complaint regarding the use of your personal data or sensitive information then please contact us by email info@gsda.co.uk and we will do our best to help you.

If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them on 01625 545745 or 0303 123 1113. You also have the right to judicial remedy against a legally binding decision of the ICO where you consider that your rights under this regulation have been infringed as a result of the processing of your personal data. You have the right to appoint a third party to lodge the complaint on your behalf and exercise your right to seek compensation. 

 

Last Updated: 20 October 2022